Management
Vacation Rental Management, Professional Airbnb & VRBO Hosting
Boutique Vacation Rental management services dedicated to Lake Arrowhead, California
Welcome to Lake Arrowhead Mountain Rentals,
The management of your vacation properties require an extensive investment of time and effort. Which takes away from the very reason owners purchase properties in the first place, a long-term passive investment!
Lake Arrowhead Mountain Rentals is focused on offering clients the opportunity to turn their rental properties into the passive income stream they desire. As business owners and operators, we understand you want a seamless rental management experience that will provide you with supplementary income that enables you to focus on other things that are more important to you.
Our team in Lake Arrowhead is here full time and we are able to take care of your clients with extraordinary customer service, make sure our vendors are taking care of your home in between rentals, and fill in the gaps in between!
Our Services
Lake Arrowhead Mountain Rentals provides comprehensive, hands-on vacation rental management with a focus on asset protection, operational consistency, and guest experience. Our services include:
Full-Service Vacation Rental Management
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Listing optimization and calendar management
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Guest communication before, during, and after each stay
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Check-in and checkout coordination
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House rules enforcement and issue resolution
Local Property Oversight
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Full-time, on-the-ground presence in Lake Arrowhead
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Regular property walkthroughs and condition checks
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Oversight between bookings to identify issues early
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Coordination with owners regarding property needs or concerns
Vendor & Maintenance Coordination
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Management of cleaning crews, maintenance providers, and specialty vendors
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Scheduling and quality control of turnover cleanings
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Coordination of repairs, maintenance, and preventative services
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Emergency vendor dispatch when urgent issues arise
Emergency & Damage Response Services
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Rapid response to guest-caused damage or rule violations
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Professional smoke, pet, and odor contamination remediation
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Execution of emergency deep cleaning, deodorization, upholstery cleaning and treatment
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Commercial ozone treatment and fabric/surface decontamination when required
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Documentation and reporting for damage claims
Property Protection & Risk Mitigation
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Monitoring compliance with house rules and occupancy limits
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Post-stay inspections when concerns are identified
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Incident documentation and evidence collection
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Support with damage recovery and claims processing
Owner Reporting & Communication
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Clear reporting on property condition and notable incidents
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Transparency around maintenance, repairs, and remediation work
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Proactive communication to protect long-term asset value
Lake Arrowhead Mountain Rentals operates with the understanding that short-term rentals require active management, quick decision-making, and the ability to respond decisively when issues occur. Our role is to safeguard the property, support guests appropriately, and ensure every home remains guest-ready and well cared for.
About Us
Lake Arrowhead Mountain Rentals was launched when Carly Pepin decided to turn her own travel experiences into a business. Growing up in Los Angeles, Carly had visited Lake Arrowhead since she was a child, and wanted other people to have the same opportunities as her. So she purchased a home in Lake Arrowhead and built an STR business around it. Since then the she has opened their doors to managing other quality rentals on the mountain to help others create an income on their stylish homes, as Lake Arrowhead is truly a unique and thriving vacation market. Carly is a Super Host on (Airbnb) and Premier Host on (VRBO).